Roads Less Traveled Italy Privacy Policy

Roads Less Traveled Italy respects the privacy of all customers, old and new.

Our privacy policy shown below will help you understand how and why we use your personal information, as well as what information we collect.

We have a legal duty to protect any personal data we collect and to ensure proper secure measures are in place to keep personal data safe. If you have any questions regarding our privacy policy or how we use your personal data, please contact us by email at: erica@roadslesstraveleditaly.com.

Changes to this Policy

Any changes to this Policy will be either posted on our website or made available on request. In the event we materially change the way in which we use your information, we will provide you with at least 30 days’ notice and ask you to affirmatively accept the changes.

This policy applies to Roads Less Traveled Italy, and it governs any and all data collection and usage by us. Through the use of Roads less Traveled Italy, you are therefore consenting to the data collection procedures expressed in this policy.

Third Party Links

Our website may feature links to other websites. This privacy policy applies only to Roads Less Traveled Italy. Other websites have their own privacy policies and when clicking through to another website we strongly recommend reading its privacy policy, especially as the way in which personal data may be collected from you may vary.

What personal information do we collect?

RLTI will collect a combination of data, including your name, email, postal address and contact number together with any special needs and/or medical information deemed essential for your travel arrangements, or for taking steps to enter into a contract with you. We also collect the aforementioned for any persons you represent on your booking i.e., persons travelling with you.

If using our Booking Service Option, we will also need to collect Passport information and Date of Birth for all parties who are traveling. We share this information with travel operators only in order to book your travel. We do not share this information with anybody else outside of this specific use case as it is a requirement by law.

To be able to deliver our services, your personal data is used in the following ways:

Sending you a booking confirmation

Administering your travel account

Notifying you of any changes to your booking or our services

Allowing us to consider your comments, questions and suggestions and respond, if necessary; to enable or facilitate the exercise of our rights under our website terms and conditions and booking terms and conditions.

Do we disclose any information to outside parties?

Your personal data may be accessed by, or given to our staff and contractors who assist us or act on our behalf to conduct our business as a travel agent, including delivering services to you. Your personal data is held on our computer records.

We will not pass on your details to other companies for marketing purposes.

How long do we keep your information?

We will retain your information for as long as your account is active, to provide you with the services you have booked and to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you with our services, contact us at erica@roadslesstraveleditaly.com.

Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services. Website usage information is collected using cookies to monitor aggregate site usage metrics such as total number of visitors, pages viewed and web traffic routing on our Services. We will store the cookie values on our platform to allow us to perform our analysis, however this will not be used to target marketing material to an individual user.

We will process data under the legitimate interest legal basis as we only use the data to perform aggregated tracking analysis and will not target individuals based upon this analysis and you also need to accept our cookie policy to allow us to process the data.

We will retain active cookie data for a period of up to 1 year, a cookie will remain active if a user re-visits our platform.

Notice to European Union Users

Roads Less Traveled Italy’s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Children under 13

Our Site is not directed to persons under the age of 13. We do not collect information from children under 13 other than as when necessary to comply with the law or for safety reasons. If you are under the age of 13, you must ask your parent or guardian to assist you in using our Site.

Security Statement

No data transmissions over the Internet are completely secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us over the Internet. You transmit such information at your own risk. Once we receive your transmission, we make reasonable efforts to ensure the security of our systems. We use reasonable efforts to protect your information from unauthorized access, disclosure, alteration, or destruction. However, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach or other unintended, unauthorized, or criminal activity.